CUSTOMIZED

Training & Development

Unique programs for teams and organizations focused on strategic relationships, co-creation, and creative leadership.

2020 OPEN ENROLLMENT SCHEDULE

JANUARY 10

Intro to Business Model Design

@ Project Success

JANUARY 11

Storytelling for Leadership Influence

@ Project Success

JANUARY 28

Relationship Currency™ Roadmap

@ Project Success

APRIL 15 & 16

Intro to Strategy Visualization

@ Vanderbilt Owen Executive Education

JUNE 9 & 10

Intro to Strategy Visualization

@ Emory GBS Executive Education

AUGUST 18 & 19

Applied Strategy Visualization

@ Emory GBS Executive Education

Relationship Economics®

This series of courses is based on the best-selling Relationship Economics book and methodology, utilizing an Assess – Train – Coach/Develop approach.

Courses can be delivered live or virtually, including a Train-The-Trainer(T3) Certification Program and enterprise licensing of the assessment and training material

Highly interactive individual- and small-group exercises show how to identify, nurture, sustain, and capitalize on business relationships, within and external to the organization

Relevant for a broad spectrum of program participants, from frontline sales, product, marketing, and operations professionals, to mid-career managers and line-of-business/P&L/senior executives

PRE-WORK

Relationship Economics Quiz
 

Gain a quick glimpse into your relationship development mindset, skillset, and toolset

Relationship Economics Assessment

Take a deeper dive into your personal skills, knowledge, and behaviors including 10 Relationship Impact Moment Behaviors, text-based and video coaching

COURSES

1-DAY

Relationship Currency™ Roadmap (RC101)

One-day course on the battle-tested process to become more intentional, strategic and quantifiable in the business relationships participants choose to invest in.

2-DAY

Relationship-Centric Selling / Account Management (RCS102)

Two-day course on leading a relationship-centric sales territory/account strategy, with extensive focus on intentional, strategic, and quantifiable relationship mindset, toolset, and skillset.

Ideal for: B2B sales teams responsible for a geographic territory, line of business, or a set of named-accounts

2-DAY

Relationship-Centric Revenue Growth for Professional Service Firms (RCG103)

Two-day course on leading relationship-centric, profitable revenue growth, highly customized for professional service firm associates and partners

Ideal for: Law Firm Associates, Of Counsel, and Partners; Accounting Firm Directors, Managing Directors, and Partners; Engineering/Architecture Firms, Healthcare Technology and Service Providers

1-DAY

Coaching Relationship-Centric Teams (CRC104)

One-day course for those responsible for leading relationship-centric teams on effective/impactful coaching best practices

Ideal for: Sales Leaders, Functional Leaders, Department Heads, Practice Leaders, Group/Project Management

1-DAY

Reputation Capital™ (RC201)

One-day course on the intentional investment in creating, maintaining, and expanding an individual’s and a team’s market reputation.

Ideal for: team/functional managers or directors, high-profile roles/realm of responsibilities (i.e. Global or Major Account Teams, Digital Marketing Team, Project Management Team)

1-DAY

Professional Net Worth™ (PNW301)

One-day course focused on a team’s or an organization’s relationship assets vs. its liabilities, how to coach a relationship-centric culture, applications of relationships into program/project success, creating a culture of innovation, and making change last.

Ideal for: P&L executives responsible for critical facets of the organization’s strategic growth, i.e. Value Creators.

Co-Creation, Adaptive Innovation, Exceptional Experience Journeys

These courses build on the Relationship Economics series, with a focus on Co-Create book insights:

Fundamental pillars of collaboration and co-creation, including nurturing and sustaining value-based, multi-faceted relationships, and common mission/vision

Utilization of the Co-Create Canvas to guide participants through this unique innovation journey

Fundamental focus on Customer Experience Journey, Purposeful Provocative Leadership, Adaptive Innovation, Leading Drivers vs. Lagging Indicators, Introspection, and Unconscious Bias

PRE-WORK

Co-Create Quiz
 

Gain a quick glimpse into your relationship-centric innovation mindset, ecosystem, and roadmap

Co-Create Assessment

Deeper dive into your propensity for change, creativity, and collaboration, as an individual, a team, and an organization

COURSES

1-DAY

Introduction to Co-Creation  (CC101)

A one-day course focused on the proven and highly strategic relationship-centric Co-Creation process, including the three phases and 10 steps as outlined in the Co-Create Canvas.

1-DAY

Co-Creation for Customer-Centric Innovation (CC201)

This one-day, highly interactive workshop focuses on brands and consumers working together to create better ideas, products, and services. Brands steer product innovation, and customers provide insights into their needs, as well as product, packaging, and marketing foresights.

2-DAY

Co-Creation of a New Business Model (CC301)

 

A two-day course focused on new business/revenue model creation, covering:

  • Utilizing a hybrid approach of Co-Creation and Business Model Generation/Value Proposition Design
     

  • Integrating the Business Model Canvas and the Value Proposition Canvas to create a highly immersive experience in creating business model innovation, interactive exercises to test ideas, perspectives, unique differentiations, market segments and value propositions
     

  • Field tests of market pains, gains, and jobs to be done, as well as alignment of Customer Profiles with Value Map to achieve market-product fit

Creative Leadership

COURSES

2-DAY

Strategy and Design Thinking (DT1)

Jointly delivered by David Nour with colleague Lin Wilson, Creative Director

A two-day course that integrates Strategy and Design Thinking for business iteration, including:

  • Applications of Strategy in Design Thinking – Beyond products or services, how to tackle business challenges and predict market opportunities
     

  • Visual Business Innovation – Think Big, Test Small, Fail Fast, Learn Spread
     

  • Aligning vision and strategic path to get there with empathy for your target audience, defining and anticipating real needs, identifying the possible, prototyping quick concepts, and testing key assumptions  

2-DAY

Human-Centered Design (HCD2)

Jointly delivered by David Nour with colleague Lin Wilson, Creative Director

A two-day course that builds on Design Thinking for business innovation, including:

  • Framing the right challenges and opportunities with data-driven insights
     

  • Researching needs and values; synthesizing patterns and behaviors
     

  • Conceptualizing beyond probable to possible, and prototyping mockups for your target audience

  • Piloting real solutions, in realtime with real people

  • Never forgetting the real hero of the journey - your target audience

2-DAY

Business Model Design (BMD1)

Jointly delivered by David Nour with colleagues from the Cohort Community

A two-day course that introduces Business Model Generation, Value Proposition Design and Testing Business Ideas, including:

  • Introduction to Business Model Generation and Canvas
     

  • Introduction and integration of Value Proposition Design and Canvas
     

  • Introduction and integration of Testing Business Ideas

  • Case studies, highly interactive role-plays, and What-If scenarios

  • Draft of your business model, value proposition and testing efforts

2-DAY

Intro to Strategy Visualization (SV1)

Jointly delivered by David Nour with colleague Lin Wilson, Creative Director

A two-day course that builds on Design Thinking principles, including:

  • Intro to Strat Viz – Simple Message, Easy to Remember, Fast to Implement
     

  • Visual Process Innovation – Current State, Future State, Validate, Activate, Embed
     

  • Drawing the Language of Visual Communications: People, Process, Place, Speech, Concepts, Frameworks, Effects, Texts

2-DAY

Applied Strategy Visualization (SV2)

Jointly delivered by David Nour with colleague Lin Wilson, Creative Director

This two-day course builds on Strategy Visualization (SV1) and covers:

  • Visual Frameworks: Three Visual Architectures of Systems, Comparisons, Processes
     

  • Visual Storytelling Toolkit: Framing, Opening, Refining, Closing, Group, Open-Ended
     

  • The Power of Visual Storytelling: The Hero’s Journey and the Neuroscience of Color

1-DAY

Storytelling for Leadership Influence (SL1)

Jointly delivered by David Nour with colleague David Hutchens

A one-day workshop focused on storytelling as a new leadership competency, used to engage, influence, and create a call to action. Topics include:

  • Story Mapping: Deep dive into story narratives, human motivation; Story Map to construct unforgettable, strategic stories
     

  • Story Sharing: Create a rich culture of knowledge creation, shared identity, and engaged leadership
     

  • Story Boarding: Invite others into the co-creation of the hero’s journey from now to next

Ready to explore customized Training & Development programs for your team? 

3500 Lenox Road, NE
Suite 1500
Atlanta, GA 30326

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